.archives-list-empty[data-v-322850f1]{-webkit-box-align:center;-ms-flex-align:center;-webkit-box-orient:vertical;-webkit-box-direction:normal;-webkit-box-pack:center;-ms-flex-pack:center;align-items:center;display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-direction:column;flex-direction:column;height:100%;justify-content:center;min-height:280px;padding:16px;text-align:center}.archives-list-empty img[data-v-322850f1]{margin-bottom:8px;opacity:.9;width:150px}.archives-list-empty div[data-v-322850f1]{color:var(--sps-text-muted);font-size:13px;font-weight:500;line-height:18px;margin-top:4px}.archives-list-empty div .link[data-v-322850f1]{color:var(--sps-primary);cursor:pointer;font-weight:600;text-decoration:none;-webkit-transition:all .3s;transition:all .3s}.archives-list-empty div .link[data-v-322850f1]:hover{text-decoration:underline}.archives-list-empty div[data-v-322850f1]:first-of-type{color:var(--sps-text-strong);font-size:15px;font-weight:600;line-height:20px;margin-top:8px}.common-filter-item-form{-webkit-box-align:start;-ms-flex-align:start;-webkit-box-orient:vertical;-webkit-box-direction:normal;align-items:flex-start;background:var(--sps-bg-surface);border-radius:12px;display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-direction:column;flex-direction:column;min-width:325px;padding:10px 12px 12px;position:relative;text-align:left}.common-filter-item-form .agent-picker-filter-wrapper,.common-filter-item-form .channel-picker-filter-wrapper,.common-filter-item-form .custom-picker-filter-wrapper,.common-filter-item-form .date-ranger-picker-filter-wrapper,.common-filter-item-form .department-picker-filter-wrapper{width:100%}.common-filter-item-form .common-filter-item-form-title{-webkit-box-align:center;-ms-flex-align:center;align-items:center;cursor:default;display:-webkit-box;display:-ms-flexbox;display:flex;margin-bottom:14px;min-height:32px;padding-right:40px;width:100%}.common-filter-item-form .common-filter-item-form-title .closeIcon{-webkit-box-align:center;-ms-flex-align:center;-webkit-box-pack:center;-ms-flex-pack:center;align-items:center;background:var(--sps-bg-surface);border:1px solid var(--sps-border-default);border-radius:8px;color:var(--sps-text-muted)!important;cursor:pointer;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;font-size:18px;height:32px;justify-content:center;position:absolute;right:10px;top:10px;-webkit-transition:background .12s ease,color .12s ease,border-color .12s ease;transition:background .12s ease,color .12s ease,border-color .12s ease;width:32px}.common-filter-item-form .common-filter-item-form-title .closeIcon:hover{background:var(--sps-bg-raised);border-color:var(--sps-border-strong);color:var(--sps-text-strong)!important}.common-filter-item-form .common-filter-item-form-title .filterIcon{-webkit-box-align:center;-ms-flex-align:center;-webkit-box-pack:center;-ms-flex-pack:center;align-items:center;background:var(--sps-primary-soft);border-radius:8px;color:var(--sps-primary)!important;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;font-size:15px;height:28px;justify-content:center;margin-right:2px;width:28px}.common-filter-item-form .common-filter-item-form-title .filterName{color:var(--sps-text-strong);font-size:15px;font-weight:600;line-height:20px}.common-filter-item-popup .select-story{width:100%}.common-filter-item-popup .select-story.ant-select-open .blockTypeText{color:var(--sps-text-strong)!important}.filter-content[data-v-42c6bd75]{padding:20px}.filter-wrapper-preview[data-v-42c6bd75]{-webkit-box-align:center;-ms-flex-align:center;align-items:center;background:var(--sps-primary-soft);border:1px solid var(--sps-primary);border-radius:8px;color:var(--sps-primary);cursor:pointer;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;font-size:13px;font-weight:500;height:32px;line-height:30px;margin:0;max-width:100%;padding:0 12px;-webkit-transition:background .15s ease,border-color .15s ease;transition:background .15s ease,border-color .15s ease;white-space:nowrap;width:-webkit-max-content;width:-moz-max-content;width:max-content}.filter-wrapper-preview.readonly[data-v-42c6bd75]{cursor:default;opacity:.8}.filter-wrapper-preview [text-truncate][data-v-42c6bd75]{overflow:hidden!important;text-overflow:ellipsis;white-space:nowrap}.filter-wrapper-preview [text-actions][data-v-42c6bd75]{cursor:pointer;-webkit-transition:all .3s;transition:all .3s}.filter-wrapper-preview[data-v-42c6bd75]:hover{border-color:var(--sps-primary-hover)}.filter-wrapper-preview:hover .material-icons.mainIcon[data-v-42c6bd75]{display:none}.filter-wrapper-preview:hover .material-icons.closeIcon[data-v-42c6bd75]{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex}.filter-wrapper-preview .material-icons[data-v-42c6bd75]{color:var(--sps-primary)!important;font-size:15px;margin-right:6px}.filter-wrapper-preview .material-icons.mainIcon[data-v-42c6bd75]{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex}.filter-wrapper-preview .material-icons.closeIcon[data-v-42c6bd75]{display:none}.common-filter-tool{border-bottom:1px solid var(--sps-border-default);overflow:hidden;padding:12px 16px}.common-filter-tool .clear-preview{-webkit-box-align:center;-ms-flex-align:center;align-items:center;background:var(--sps-bg-surface);border:1px solid var(--sps-border-strong);border-radius:8px;color:var(--sps-text-default);cursor:pointer;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;font-size:13px;font-weight:500;gap:4px;height:32px;margin:0;padding:0 12px;-webkit-transition:background .15s ease,border-color .15s ease;transition:background .15s ease,border-color .15s ease;white-space:nowrap;width:-webkit-max-content;width:-moz-max-content;width:max-content}.common-filter-tool .clear-preview .material-icons{color:var(--sps-danger)!important;font-size:15px}.common-filter-tool .clear-preview:hover{background:var(--sps-bg-raised);border-color:var(--sps-border-strong)}.common-filter-tool .filters{display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap;gap:8px;overflow-x:hidden;overflow-y:auto;width:100%}.common-filter-tool .add-button,.common-filter-tool .filters{-webkit-box-align:center;-ms-flex-align:center;align-items:center}.common-filter-tool .add-button{background:var(--sps-bg-surface);border:1px solid var(--sps-border-strong);border-radius:8px;color:var(--sps-text-default);cursor:pointer;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;font-size:13px;font-weight:600;gap:6px;height:32px;line-height:30px;margin:0;min-width:0;padding:0 12px;-webkit-transition:background .15s ease,border-color .15s ease;transition:background .15s ease,border-color .15s ease;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;white-space:nowrap;width:-webkit-fit-content!important;width:-moz-fit-content!important;width:fit-content!important}.common-filter-tool .add-button .material-icons{color:var(--sps-primary)!important;font-size:16px}.common-filter-tool .add-button:hover{background:var(--sps-bg-raised);border-color:var(--sps-border-strong)}.filter-wrapper-form{-webkit-box-align:start;-ms-flex-align:start;-webkit-box-orient:vertical;-webkit-box-direction:normal;align-items:flex-start;background:var(--sps-bg-surface);border-radius:12px;display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-direction:column;flex-direction:column;min-width:300px;padding:10px 12px 12px;position:relative;text-align:left}.filter-wrapper-form .filter-wrapper-form-title{-webkit-box-align:center;-ms-flex-align:center;align-items:center;cursor:default;display:-webkit-box;display:-ms-flexbox;display:flex;margin-bottom:14px;min-height:32px;padding-right:40px;width:100%}.filter-wrapper-form .filter-wrapper-form-title .closeIcon{-webkit-box-align:center;-ms-flex-align:center;-webkit-box-pack:center;-ms-flex-pack:center;align-items:center;background:var(--sps-bg-surface);border:1px solid var(--sps-border-default);border-radius:8px;color:var(--sps-text-muted)!important;cursor:pointer;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;font-size:18px;height:32px;justify-content:center;position:absolute;right:10px;top:10px;-webkit-transition:background .12s ease,color .12s ease,border-color .12s ease;transition:background .12s ease,color .12s ease,border-color .12s ease;width:32px}.filter-wrapper-form .filter-wrapper-form-title .closeIcon:hover{background:var(--sps-bg-raised);border-color:var(--sps-border-strong);color:var(--sps-text-strong)!important}.filter-wrapper-form .filter-wrapper-form-title .filterIcon{-webkit-box-align:center;-ms-flex-align:center;-webkit-box-pack:center;-ms-flex-pack:center;align-items:center;background:var(--sps-primary-soft);border-radius:8px;color:var(--sps-primary)!important;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;font-size:15px;height:28px;justify-content:center;margin-right:2px;width:28px}.filter-wrapper-form .filter-wrapper-form-title .filterName{color:var(--sps-text-strong);font-size:15px;font-weight:600;line-height:20px}.filter-wrapper-form .row b{color:var(--sps-text-muted);font-size:12px;margin-bottom:4px}.archive-filter .select-story{width:100%}.archive-filter .select-story.ant-select-open .blockTypeText{color:var(--sps-text-strong)!important}.filter-content[data-v-0267fd42]{padding:12px 0 0}.filter-wrapper-preview[data-v-0267fd42]{-webkit-box-align:center;-ms-flex-align:center;align-items:center;background:var(--sps-primary-soft);border:1px solid var(--sps-primary);border-radius:8px;color:var(--sps-primary);cursor:pointer;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;font-size:13px;font-weight:500;height:32px;line-height:30px;margin:0;max-width:100%;padding:0 12px;-webkit-transition:background .15s ease,border-color .15s ease;transition:background .15s ease,border-color .15s ease;white-space:nowrap;width:-webkit-max-content;width:-moz-max-content;width:max-content}.filter-wrapper-preview [text-truncate][data-v-0267fd42]{overflow:hidden!important;text-overflow:ellipsis;white-space:nowrap}.filter-wrapper-preview [text-actions][data-v-0267fd42]{cursor:pointer;-webkit-transition:all .3s;transition:all .3s}.filter-wrapper-preview[data-v-0267fd42]:hover{border-color:var(--sps-primary-hover)}.filter-wrapper-preview:hover .material-icons.mainIcon[data-v-0267fd42]{display:none}.filter-wrapper-preview:hover .material-icons.closeIcon[data-v-0267fd42]{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex}.filter-wrapper-preview .material-icons[data-v-0267fd42]{color:var(--sps-primary)!important;font-size:15px;margin-right:6px}.filter-wrapper-preview .material-icons.mainIcon[data-v-0267fd42]{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex}.filter-wrapper-preview .material-icons.closeIcon[data-v-0267fd42]{display:none}.archives-list-filters{border-bottom:1px solid var(--sps-border-default);overflow:hidden;padding:12px 16px}.archives-list-filters .filters{-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap;gap:8px;overflow-x:hidden;overflow-y:auto;width:100%}.archives-list-filters .add-button{-webkit-box-align:center;-ms-flex-align:center;align-items:center;background:var(--sps-bg-surface);border:1px solid var(--sps-border-strong);border-radius:8px;color:var(--sps-text-default);cursor:pointer;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;font-size:13px;font-weight:600;gap:6px;height:32px;line-height:30px;margin:0;min-width:0;padding:0 12px;-webkit-transition:background .15s ease,border-color .15s ease;transition:background .15s ease,border-color .15s ease;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;white-space:nowrap;width:-webkit-fit-content!important;width:-moz-fit-content!important;width:fit-content!important}.archives-list-filters .add-button .material-icons{color:var(--sps-primary)!important;font-size:16px}.archives-list-filters .add-button:hover{background:var(--sps-bg-raised);border-color:var(--sps-border-strong)}.custom-list-wrapper{-webkit-box-orient:vertical;-webkit-box-direction:normal;background:var(--sps-bg-surface);display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-direction:column;flex-direction:column;max-height:99vh;max-width:300px;min-width:200px;overflow:hidden;padding:0}.custom-list-wrapper .custom-list{overflow-x:hidden;overflow-y:auto}.custom-list-wrapper .custom-list .custom-list-item{-webkit-box-align:center;-ms-flex-align:center;align-items:center;background:transparent;border-radius:8px;color:var(--sps-text-strong);cursor:pointer;display:-webkit-box;display:-ms-flexbox;display:flex;font-size:13.5px;font-weight:500;gap:10px;height:auto;line-height:18px;overflow:hidden!important;padding:8px 10px;text-overflow:ellipsis;-webkit-transition:background .12s ease;transition:background .12s ease;white-space:nowrap;width:100%}.custom-list-wrapper .custom-list .custom-list-item .material-icons{color:var(--sps-primary)!important;font-size:16px;margin-right:0;-webkit-transition:color .12s ease;transition:color .12s ease}.custom-list-wrapper .custom-list .custom-list-item:hover{background:var(--sps-bg-raised);color:var(--sps-text-strong)}.ant-popover.no-padding .ant-popover-inner-content{padding:0!important;width:auto}.dark-mode .archives-list-filters .add-button .material-icons,.dark-mode .archives-list-filters .add-button .md-icon,.dark-mode .custom-list-wrapper .custom-list .custom-list-item .material-icons,.dark-mode .custom-list-wrapper .custom-list .custom-list-item .md-icon,.dark-mode .custom-list-wrapper .custom-list .custom-list-item:hover .material-icons,.dark-mode .custom-list-wrapper .custom-list .custom-list-item:hover .md-icon{color:var(--sps-primary)!important}#chatbot-archive{background:var(--sps-bg-sunken);-webkit-box-sizing:border-box;box-sizing:border-box;color:var(--sps-text-default);height:100%;max-height:100vh;min-height:100vh;padding:12px}#chatbot-archive>.d-flex{height:100%;min-height:0}#chatbot-archive .side-menubar-wrapper{-webkit-box-flex:0;-ms-flex:0 0 15%;flex:0 0 15%;max-height:100vh;min-height:100vh}#chatbot-archive .archives-panels{display:grid;gap:12px;grid-template-columns:360px minmax(0,1fr) 320px;grid-template-rows:minmax(0,1fr);height:100%;min-height:0;width:100%}#chatbot-archive .archives-panels>section{background:var(--sps-bg-surface);border:1px solid var(--sps-border-default);border-radius:12px;display:grid;grid-template-rows:56px minmax(0,1fr);min-height:0;min-width:0;overflow:hidden}#chatbot-archive .archives-panels>section>header{-webkit-box-align:center;-ms-flex-align:center;align-items:center;border-bottom:1px solid var(--sps-border-default);color:var(--sps-text-strong);display:-webkit-box;display:-ms-flexbox;display:flex;font-size:15px;font-weight:600;gap:8px;line-height:20px;overflow:hidden;padding:0 16px;text-overflow:ellipsis;white-space:nowrap}#chatbot-archive .archives-panels>section.section-list>header{font-size:16px}#chatbot-archive .archives-list{display:grid;grid-template-rows:auto minmax(0,1fr);min-height:0}#chatbot-archive .archives-list .archives-list-list{overflow-x:hidden;overflow-y:auto;padding:6px 8px}#chatbot-archive .archives-list .archives-list-list .archives-list-item{grid-row-gap:4px;-webkit-box-align:center;-ms-flex-align:center;align-items:center;border:1px solid transparent;border-radius:10px;cursor:pointer;display:grid;grid-template:"source name date" auto "messages messages messages" auto/auto 1fr auto;margin:2px 0;padding:10px 12px 10px 14px;-webkit-transition:background .15s ease,border-color .15s ease;transition:background .15s ease,border-color .15s ease}#chatbot-archive .archives-list .archives-list-list .archives-list-item .source{grid-area:source}#chatbot-archive .archives-list .archives-list-list .archives-list-item .name{color:var(--sps-text-strong);font-size:14px;font-weight:600;grid-area:name;line-height:18px;margin-right:10px;overflow:hidden!important;text-overflow:ellipsis;white-space:nowrap}#chatbot-archive .archives-list .archives-list-list .archives-list-item .date{color:var(--sps-text-muted);font-size:12px;grid-area:date;line-height:16px;white-space:nowrap}#chatbot-archive .archives-list .archives-list-list .archives-list-item .cb_messages{color:var(--sps-text-muted);display:-webkit-box;display:-ms-flexbox;display:flex;font-size:13px;grid-area:messages;line-height:17px;min-width:0;overflow:hidden!important;text-overflow:ellipsis;white-space:nowrap}#chatbot-archive .archives-list .archives-list-list .archives-list-item .cb_messages .from{-webkit-box-flex:0;color:var(--sps-text-subtle);display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex:0 0 auto;flex:0 0 auto;font-weight:600}#chatbot-archive .archives-list .archives-list-list .archives-list-item .cb_messages .from .cb_message{color:var(--sps-text-muted);font-weight:400;margin:0 8px 0 3px}#chatbot-archive .archives-list .archives-list-list .archives-list-item .cb_messages .form .cb_message{font-style:italic}#chatbot-archive .archives-list .archives-list-list .archives-list-item:hover{background:var(--sps-bg-raised)}#chatbot-archive .archives-list .archives-list-list .archives-list-item.active{background:var(--sps-primary-soft);border-color:var(--sps-primary);cursor:default}#chatbot-archive .archives-list .archives-list-list .archives-list-item.active .name{color:var(--sps-primary)}#chatbot-archive .archives-list .load-more-btn.ant-btn{height:32px}#chatbot-archive .ant-btn,#chatbot-archive .supsis-button{background:var(--sps-bg-surface);border:1px solid var(--sps-border-strong);border-radius:8px;-webkit-box-shadow:none;box-shadow:none;color:var(--sps-text-default);font-size:13px;font-weight:600;height:36px;line-height:34px;padding:0 16px;-webkit-transition:background .15s ease,border-color .15s ease,color .15s ease;transition:background .15s ease,border-color .15s ease,color .15s ease}#chatbot-archive .ant-btn:focus,#chatbot-archive .ant-btn:hover,#chatbot-archive .supsis-button:focus,#chatbot-archive .supsis-button:hover{background:var(--sps-bg-raised);border-color:var(--sps-border-strong);color:var(--sps-text-strong)}#chatbot-archive .ant-btn.ant-btn-primary,#chatbot-archive .ant-btn.primary,#chatbot-archive .ant-btn.primary-brand,#chatbot-archive .supsis-button.ant-btn-primary,#chatbot-archive .supsis-button.primary,#chatbot-archive .supsis-button.primary-brand{background:var(--sps-primary);border-color:var(--sps-primary);color:var(--sps-text-on-primary)}#chatbot-archive .ant-btn.ant-btn-primary:focus,#chatbot-archive .ant-btn.ant-btn-primary:hover,#chatbot-archive .ant-btn.primary-brand:focus,#chatbot-archive .ant-btn.primary-brand:hover,#chatbot-archive .ant-btn.primary:focus,#chatbot-archive .ant-btn.primary:hover,#chatbot-archive .supsis-button.ant-btn-primary:focus,#chatbot-archive .supsis-button.ant-btn-primary:hover,#chatbot-archive .supsis-button.primary-brand:focus,#chatbot-archive .supsis-button.primary-brand:hover,#chatbot-archive .supsis-button.primary:focus,#chatbot-archive .supsis-button.primary:hover{background:var(--sps-primary-hover);border-color:var(--sps-primary-hover);color:var(--sps-text-on-primary)}#chatbot-archive .ant-btn.ant-btn-danger,#chatbot-archive .ant-btn.danger,#chatbot-archive .supsis-button.ant-btn-danger,#chatbot-archive .supsis-button.danger{background:var(--sps-danger);border-color:var(--sps-danger);color:var(--sps-text-on-primary)}#chatbot-archive .ant-btn.disabled,#chatbot-archive .ant-btn[disabled],#chatbot-archive .supsis-button.disabled,#chatbot-archive 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